Grooming bankers in retail banking who are not only thorough professionals but also good human beings with values
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Home » Post Graduate Certificate in Retail Banking
Our Program STRUCTURE
The adequately capitalized and well-synchronized Banking sector in India has recently witnessed the roll-out of advanced models like payments & small finance banks.
The rapidly growing business in India is turning to Banks for their credit needs; which suggests that the country’s banking sector is also poised for strong growth. This growth is paving way for many career opportunities in the banking sector such as in retail banking for well-educated manpower.
Post Graduate Certificate in Retail Banking (PGCRB) program is the flagship course for fresh graduates & postgraduates to make them “Smart Banker” by undergoing an intensive training program of 3 Months by bankers having domain specialization.
PGCRB is an immersive program and provides students with real experiences of working with the customers, products, process, and system of the Bank. The program extensively engages students in the role plays, case studies, persona-based problem solving, and assignments to get them ready for the role of a Teller / Customer Service Officer. Our expert and experienced faculty act as mentors throughout the learning journey.
It includes the following:
- Developing the required skills to function with private sector banks
- Overview and adherence of Banking functions, day to day operations and guidelines
- Help them comprehend the fundamentals of cost accounting and management accounting and its impact on the financial decision-making process
- Educating them about the different types of financial institutions and their role in the financial markets.
- Making them understand the industry-specific regulatory requirements
Program OBJECTIVE
- The Post Graduate Certificate in Retail Banking ensures that the students have the required practical knowledge to clear the interview.
- The Comprehensive training program is designed by the experienced faculty which assists in honing the soft and hard skills of the students.
- The main objective of this post-graduate certificate course is to sustain a pool of educated banking professional in India.
Retail Banking Learning OUTCOME
- After studying Post Graduate Course in Retail Banking, students would understand Banking as core business function and basic principles of Retail Banking & its products.
- This course enables the students to capture dynamic realities of Financial Inclusion while emphasizing on various aspects of Banking, prospecting and CASA acquisition, complaint resolution and other elements of customer service.
Eligibility CRITERIA
In accordance with the guidelines laid by Banks, the candidates should qualify the below-mentioned criteria.
- Regular Graduation with more than 50% marks
- Age less than 26 years
- Gap between the studies should not be more than 1 year
- Gap after studies should not be more than 2 years
- CIBIL Score greater than 700 or -1
- Good Interpersonal Skills
Who is this Course For?
- Graduates / Post-Graduates who want to build their career in Banking Industry
- Working Candidates who are looking to kick start their career in the BFSI sector
Disqualification Criteria
- Non-Payment of EMIs on due date
- Submission of incorrect/fake documents
- Misconduct and misuse of institute’s resources
- Spreading rumors & false information
IPB PGCRB CERTIFICATE
After successfully completing your Post-Graduate Certificate course in Retail Banking, you would be eligible to receive a certificate from the Institute of Professional Banking. This certificate is recognized by various top private-sector banks and would act as a catalyst in developing your banking career.
COURSE FEE
₹ 60,000
Installments
| Installment 1 | ₹ 20,000 |
| Installment 2 | ₹ 20,000 |
| Installment 3 | ₹ 20,000 |
Loan Options with 0% Interest
| EMI Options | 6 Months | 9 Months |
| EMI Amount | ₹ 10,000 | ₹ 6,667 |
| Processing Fee | ₹ 590 | ₹ 1,180 |
What Do You Get From PGCRB
Institute of Professional Banking provides courses in banking sector which givean opportunity to fresh graduates and postgraduates to become bankers
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Institute of Professional Banking offers the below list of modules for banking course
- Introduction to Banking Sector
- Indian Financial System
- RBI & Banking Regulations
- Types of Deposits & Interest Calculations
- Know Your Customer (KYC) Policy
- Types of Customers (Individual & Non Individual)
- Documents Required to Open Various Types of Accounts
- Account Opening Process & Due Diligence
- NRI Accounts (Types & Documents required)
- Law Related to Negotiable Instruments (NI Act)
- Cash Operations (Receipt & Payment)
- Counterfeit Notes & Clean Note Policy
- Clearing Operations (CTS) : Process & Benefits
- Payment Instruments & Electronic Fund Transfer - RTGS, NEFT, IMPS & UPI
- Account Operations - Non Financial Transactions (Printing of Statement, Passbook, Nomination, Form 15G / 15H, Change of Address, Dormant Account Activation)
- Third Party Products (TPP) - Sale & Service of Mutual Fund & Insurance
- Foreign Exchange
- Retail Loans (Documentation & CIBIL requirement)
- Prospecting, Customer Profiling, Cross Selling, Lead Generation & Conversion
- Customer Service Skills & Complaint Handling
- Digital Banking
- Core Banking Solutions
- Digital or Alternate Channels (ATM, Net Banking, Mobile Banking, Debit / Credit / Prepaid Cards)
- Audit & Risk
- Compliance Tools
- Frauds & Prevention Techniques
- Finacle Overview
- Frequently Used Commands
- Practical Illustration
- Concept & Role of Mutual Fund
- Offer Document
- Return, Risk & Performance of Funds
- Selection of Financial Products
- Financial Planning
a) Soft Skills
- Importance of Soft Skills
- Effective Communication Skills
- Customer Service & Handling Skills
- Listening Skills
- Confident Body Language
- Dressing and Grooming Etiquettes
- Professional Work Ethics
- Stress Management
- Email Etiquettes & Resume Writing
- Effective Interview Skills
b) Microsoft Excel
- Introduction to Excel
- Formulas & it's Functions
- Data Formatting & Alignment
- Sorting & Filtering
- Creating Tables, Charts & Graphs
- Pivot Table
Institute of Professional Banking provides courses in banking sector which givean opportunity to fresh graduates and postgraduates to become bankers
Apply Course
Modern Teaching Methods PEDAGOGIES
Case-Based Learning
Using a case-based approach engages students in a discussion of specific scenarios that resemble or typically are real-world examples. It is learner-centered with intense interaction between participants as they build their knowledge and work together as a group to examine the case.
Collaborative Learning
Using a case-based approach engages students in a discussion of specific scenarios that resemble or typically are real-world examples. It is learner-centered with intense interaction between participants as they build their knowledge and work together as a group to examine the case.
Classroom Response System
CRS is technology that promotes and implements active and cooperative learning. CRS is technique of engaging student’s mind in class.
Demonstrations
It is a practical exhibition and explanation of how something works or is performed.
Group Discussions
In this process, a group of individuals with similar interests gather to bring up ideas, solve problems or give comments.
Diagrams and Graphs
Diagram & graphs are used to express information in a visual way, which convey information more effectively.
Interactive teaching
This involves two – way communications, which enable teacher to make quick adjustments in processes and approaches.
Lectures
The lecture method is a teacher controlled and information centered approach in which the teacher works as a sole resource in classroom instruction.
Problem Solving
The process of working through details of a problem to reach a solution. Problem solving may include mathematical or systematic operations.
Gaming
This method involves educational games which are designed to help people to learn about certain subjects, expand concepts, reinforce development, understand a historical event or culture, or assist them in learning a skill as they play.
Dummy Branch Concept
It’s a tail made concept where learning is imparted by creating dummy bank branch and then practically showing the routine operations work of a bank on everyday basis.
Branch Visit
Practical demonstrations are experienced by students through branch visits which improve their real – world learning.
Significance of TRAINING
- The biggest issue for any banking organization is the training and development of its human resources and private managers, where the main engine of the resources of these organizations is the human aspect.
- Nowadays, many private and public banks are mushrooming with providing the best of banking under one roof which turned to the bank into an unconventional sector.
- The constant challenge posed by the rapidly changing business environment in the banking sector makes it imperative to continuously enhance and improve the knowledge and skillsets of the manpower across the organization through training programs.
- Especially when we talk about the nature of the work of the banking organization and the quality of the skills and abilities of knowledge required to match it, training is considered to be a useful tool. It also has an effective impact on the productivity of the human element through proper administrative efforts.
- In the present-day scenario, India is mainly dominated by engineering and medical colleges, where the vast banking industry finds it difficult to locate the institutions that produce the only pool of talents having the right skills for the banking sector.
- This created the need for the banking industry to find the talent in the small town and rural India, rather than looking for it in the top cities. This pool of talent needs only polishing and training programs to match the required competency for the banking sector.
- Also to take this Industry to the heights of international excellence and to match the ever-growing needs of household and business, banking has to become updated and dynamic, which requires the combination of the latest technology and talented and skillful manpower.
Training PROGRAM
Institute of Professional Banking has customized training programs that offer training for future and current banking employees. These Training programs are certified graduation courses in Banking. The methodology adopted in these programs includes classroom training, projects, practical training in Dummy branch.
The Training Program Typically Teach Banking Procedures Like:
- Daily settlement Procedures
- Transaction Procedures
- Counterfeit Currency Recognition
- Account-Balancing Tasks
- Cheque-Handling Skills
Scope of PROGRAM
- These training programs help in placing low-income young graduates and those with barriers to employment in entry-level jobs in the banking industry.
- The bankers also welcome such training programs where they could support their communities and have access to competent and job-ready candidates.
- The growth of banking sector in India is the result of skilled manpower which is the outcome of training and development programs.
- Therefore, such a training program meant to give a leg up to people having a tough time finding a job that leads to a career is slated to expand in the coming years.
FAQ
The dynamic and competitive environment of the banking sector provides ample scope for career growth. Banking is also considered to be the most diversified sector which provides the opportunity to choose from profiles that suit your talent and aptitude. And above all, it offers a handsome remuneration for your work.
On completion of this course, the placement team of the institute helps you get job interviews with major private sector banks. The job profiles offered to the certified students include Accountants, KYC/AML Compliance Officers, Tellers – Cash & Remittances, Relationship Managers, Personal Bankers, and Wealth Managers.
The duration for Post Graduate certificate course on Banking by Institute of Professional Banking is three months. The first two months are dedicated to classroom sessions & core banking solutions (Finacle) and one month of projects, assignments, and practical training in the dummy branch scenario.
The candidate should be below 26 years of age at the time of admission and must have scored 50% or above in class X, XII and Graduation / Post-Graduation.
Retail bankers are responsible formanaging customer accounts, offering banking products and services, and advising clients on ways to achieve their financial goals.
The unbeatable combination of unique methodology and the experienced Faculty helps the professional to develop competencies across four dimensions—domain, technology, application, and customer service. And to get employed in the top private sector banks.
To join the Banking sector you need to have good communication skills, customer handling skill, Positive attitude, and problem-solving skills. You also need to have the domain knowledge.
Fresh Graduates and postgraduates aspiring to join the Banking sector will get benefit from this training program.
PGCRB Course fees is Rs 60,000 (easy installment options are available).
PG Diploma in Banking and Finance is a program that gives insight into the various aspects of banking and finance.
