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The latest reports from users having issues in Boston come from postal codes 02127, 02293, 02128, 02118, 02119, 02110, 02115 and 02114.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
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2.20 out of 5 124,613 ratings
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Problems in the last 24 hours in Boston, Massachusetts
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Boston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Boston, Suffolk County, Massachusetts
The most recent Comcast Xfinity outage reports came from the following cities:Somerville, Salem, Boston, Cambridge, Jamaica Plain, Brookline, Brighton, Dorchester, Everett, Arlington, Peabody, Medford, Stoneham, Dedham and Needham.
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| City | Problem Type | Report Time |
|---|---|---|
 Somerville | Internet | |
| Salem | Internet | |
| Salem | Total Blackout | |
| Boston | Internet | |
| Cambridge | Internet | |
| Jamaica Plain | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Boston, Massachusetts
Latest outage, problems and issue reports in Boston and nearby locations:
- Cherelle (@cl*ttle202) reported fromLynn Community Based Outpatient Clinic (CBOC), Massachusetts
I’m so tired of getting unsatisfactory service from these big cooperations that I pay my money too! @Xfinity being one, how is it I can’t speak to someone and being forced to speak to an automated system about my account?
- Seivi (@seivi13) reported fromQuincy, Massachusetts
@Xfinity so you’re really gonna tell me that at 7:30am my internet speed was 100mbps but at 9am when everyone is sitting down to work from home my internet suddenly is out and then it’s at 10mbps. Y’all are scamming people because you get away with it.
- lisa robinson (@CallHerLis) reported fromBoston, Massachusetts
@Xfinity knew wtf they were doing. They don't offer REELZ in my package, so I tried to add the channel... Can't just add the channel.Go and subscribe to Reelz streaming. Just to get a big message saying my cable company doesn't allow them to stream Live On Patrol. Pt2S
- Janine McG (@Jkmcg) reported fromQuincy, Massachusetts
@CTabatabaie I’m usually behind on Comcast. Doesn’t matter what network
- Richelle K., MSM, MSW (@KLoniSky) reported fromBoston, Massachusetts
What is going on with @comcast internet 😳 it's been down all day.
- Todo_lu (@todo_lu) reported fromBoston, Massachusetts
@Xfinity the worst customer service experience ! Top 5 worst companies 😑
- Mike reinhard (@lastmango9) reported fromNewton, Massachusetts
@Xfinity just spent another 2+ hours with the company famous for the worst customer service…they upheld their reputation.
- Fennis Dembo (@YouCantByum) reported fromBoston, Massachusetts
Hey @Xfinity why can I watch the Celtics game on the @espn app signing in with my xfinity login but not on the xfinity streaming app? Absurd.
- Sandy (@sandydion) reported fromWoburn, Massachusetts
@Xfinity do always just hang up on people on hold #yousuck
- WildWestDanTV🤠(Formerly MonkeyDKS) (@WildWestDanTV) reported fromBoston, Massachusetts
@MrLimeRunner You too??!? That sounds just like my 2:30 pm @comcast outage from my Monopoly area!!
- Gary (@ThebostonGary) reported fromStoneham, Massachusetts
@Raiderfrank65 @dsilver88 Fletch should be fired if that happens. But really no one in the ownership group will not know if it happens @comcast doesn't give a ****, people need to stop showing up.This team needs a real owner
- Heather Patricia (@ItsHeatherDeF) reported fromEverett, Massachusetts
Hey @Xfinity what’s up with your wifi ? I’ve had to trouble shoot it for a week straight
- 任思麒 Kandice Z. ☮️✌🏽🕊 (@BlackUniGryphon) reported fromBoston, Massachusetts
That's some seriously DARK psychology, right there. Corporations use this method to spy on customers, like Comcast or Verizon for damage control.But we used to do this for protests like OWS.
- Seivi (@seivi13) reported fromQuincy, Massachusetts
@Xfinity hire me as a tech cause all I do every day is unplug and plug back in the router yall insist is “broken” instead of admitting your service is ****
- danielle (@alicine) reported fromBoston, Massachusetts
@XfinitySupport @xfinity what is the best way to speak to a live person with a brain? On hold for over an hr, chat bot sucks. It should be just easy to contact you as it is for you to take my money every month
- Eduardo Escobar (@cadejo7) reported fromBoston, Massachusetts
@DarlinSincerest @Xfinity That’s one of the reasons I switch my internet provider because their internet is too slow and so expensive 🫠
- ✨ Amy Liz ✨ (@meatballshawty) reported fromBoston, Massachusetts
Hey @Xfinity, let me schedule a goddamn technician visit without jumping through a million hoops before I cancel my service.
- Samc_research (@ResearchSamc) reported fromBoston, Massachusetts
@StarryInternet when are coming to Chelsea, MA? I am moving to Chelsea and really would like to continue using your service. I have enjoyed being a Starry customer over the last years and am dreading to go back to Xfinity😑 Please expand your service to Chelsea 🙏
- Mike (@sullstice) reported fromBoston, Massachusetts
@NBCSCeltics @NBCSBoston get these stupid Ford and Xfinity ads off the court please 🙄
- RYAN M~W - BLM (@ryanttb) reported fromSomerville, Massachusetts
@XfinitySupport @RCNconnects Hi @RCNconnects, there was a technician at our house around 11am this morning switching one unit to RCN. Xfinity is now broken and RCN phone support claims "we can't work on each others wires" I will DM you both our address.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Chiral (@ChiralFinance) reported
@Xfinity is having a total internet & TV outage in my area affecting more than 2500+ homes and businesses nearby
- Rick Patrick (@NaplesRick) reported
@comcast @Xfinity I’m going to be down next month when my payment is due #Floridaoutage #adjustmybill
- PapiSizz (@PapiSizz) reported
MY ******* INTERNET IS DOWN TILL APPROXIMATELY 4AM. DAMNIT XFINITY
- ovmedia (@Neverstopaskin) reported
@Xfinity Your service is down across the whole sunshine state again you incompetent waste of space
- Access Learning Zone (@LearningAccess) reported
Well... today's TechHelp video is recorded... but I can't upload it because my Internet is down until 4am. Thanks, Comcast. Looks like you guys are getting it tomorrow. :(
- I'm on WHAT planet?🇺🇦 (@dantivirus) reported
@BaronDestructo I've seen no apocalypse, though I am pretty sure #Xfinity here in Florida got nuked today by how it's all down till 4am, but no apocalypse...yet.
- Jasper Lamar Crab (@JasperLCrabbe) reported
@deadeyebrakeman No. Because Comcast is down.
- Valentin 🇲🇽 🇺🇸 (@four264) reported
@InFullBloomUS @comcast Why is if down? Been down for several hours now.
- See You Space Cowprint Bathing-suit Hentai… (@dogswoofing) reported
@xfinity y’all got less than 30 minutes to fix your **** before this Boston / Nets game 4 I swear to mf god
- Demon (@DemonLiv_) reported
Xfinity internet saying the outage throughout Florida will be resolved around 4am .-.
